A pre-order is an order placed for an item before it is ready to be dispatched. Using a pre-order system helps us avoid over producing garments and reduces material waste. Moreover, our items are produced in limited edition runs that don’t follow any trends or season and are made to last. We think it’s worth the wait.

How does it work?

Purchase the item with the shop button normally, and you’ll receive a confirmation email right away. We’ll then keep you updated with what’s happening to your order, and let you know when it’s ready to ship. Please be aware that the item will likely take around 3-4 months to be shipped to you.

The production process takes so long because we only order fabrics and trimmings that will be used - and the amount of time to receive those items, and quality check them, and them start producing with them, is rather significant. Making a garment is a long process that involves a great deal of craftsmanship, especially when it’s being done in very low quantities at the highest quality.

Good things take time!

If you have any questions about placing an order, or have any queries about an existing one, please contact us at: info.thedyas@gmail.com

Delivery: Our orders are usually ready to be shipped within 2-4 business days, unless you have chosen a PRE-ORDER item (Check our pre-order section on the website or email us for specific information on your product info@thedyas.com). Based on the carrier and pick-up times, delivery times and costs may vary. Shipping costs vary based on carrier and delivery method. 

EU Zone 1 (Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Sweden, Spain): 2-11 Days- £15

EU Zone 2 (Greece, Malta, Norway, Poland, Finland): 2-11 Days-£22

United Kingdom: 2-4 Days-£11

Worldwide: 3-17 Days-£35-£48

(This data is approximate and may vary)

Returns: We hope you are happy with your order, but if you’re not satisfied you can return your item within 30 days. Just send us a request, and then you’ve got 30 days to return the unsuitable items.